We want you to love your purchase. If you're not completely satisfied, we're happy to help.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, items must:

• Be unworn, unwashed, and in their original condition.

• Be free from stains, odours, pet hair, or any signs of wear.

Items that do not meet these conditions may be returned to you without a refund.

How to Start a Return

To request a return, please contact us within 14 days of receiving your order with:

• Your order number.

• The item(s) you wish to return.

• The reason for the return (optional but appreciated).

Once your return is approved, we'll provide instructions on where to send your item.

Return Shipping

Customers are responsible for the cost of return shipping unless:

• The item is faulty.

• We sent the wrong item.

We recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit.

Refunds

Once we receive and inspect your return, we'll notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or payment provider may take additional time to process the refund.

Original shipping charges are non-refundable unless the return is due to our error or a faulty item.

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Faulty or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Contact Us

If you have any questions about returns or exchanges, please get in touch. We're always happy to help.